We all know how effective the official TomTom forums are... I have a TomTom Via 1530 (versions at end of post, but up to date as per My TomTom), with map version 8.85, and I attempted to install the 8.95 maps from a few days ago. I performed the standard TomTom rituals - two PCs, different browsers, drumroll reboots of device, etc., and it still will not update.
There are three folks experiencing this issue at the TT forums I'm going to quote the initial user who posted this because he is very clear:
"I click the "install" button and it tells me that there is not enough space on my device. Do I want to add a memory card or replace the map currently installed. I choose to replace the map currently installed. It asks me to confirm that I want to replace map version 8.90 with 8.95, and I click "OK" again. But the application does nothing, just returns to the state it was in before, showing the "Install" button for version 8.95 and the "on your device" indicator for 8.90."
Of course, for me the "on your device" is different since I have 8.85. I also installed and formatted a 2 GB card with the same result (aside from it telling me I don't have space). The user with the initial post created a page with screenshots of what is occurring.
My question(s) for the gurus here:
Versions of the system/maps on the 1530:
App 12.035.991250.84
OS 981015
GPS 2.18.903
Boot 642776
Map: USA_Canada v885.4102, Release Date: 1/2012
There are three folks experiencing this issue at the TT forums I'm going to quote the initial user who posted this because he is very clear:
"I click the "install" button and it tells me that there is not enough space on my device. Do I want to add a memory card or replace the map currently installed. I choose to replace the map currently installed. It asks me to confirm that I want to replace map version 8.90 with 8.95, and I click "OK" again. But the application does nothing, just returns to the state it was in before, showing the "Install" button for version 8.95 and the "on your device" indicator for 8.90."
Of course, for me the "on your device" is different since I have 8.85. I also installed and formatted a 2 GB card with the same result (aside from it telling me I don't have space). The user with the initial post created a page with screenshots of what is occurring.
My question(s) for the gurus here:
- Are there log files or a way to turn on logging for My TomTom?
- Has anyone else experienced this?
- Is there any way to install the maps manually?
Versions of the system/maps on the 1530:
App 12.035.991250.84
OS 981015
GPS 2.18.903
Boot 642776
Map: USA_Canada v885.4102, Release Date: 1/2012