Maps Update Advice

Discussion in 'General TomTom Discussion' started by Steve Barrs, Feb 5, 2017.

  1. Steve Barrs

    Steve Barrs

    Joined:
    Feb 5, 2017
    Messages:
    7
    Likes Received:
    0
    TomTom Model(s):
    4N00.004.2
    Hi, I've just bought a Tom Tom 4N00.004.2 and would like some advice on how to update the maps software

    Can anybody help?

    Regards,
    Steve
     
    Steve Barrs, Feb 5, 2017
    #1
    1. Advertisements

  2. Steve Barrs

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    2,861
    Likes Received:
    61
    Location:
    Pickering, ON
    TomTom Model(s):
    930
    What model name was on the box.
     
    Arno, Feb 5, 2017
    #2
    1. Advertisements

  3. Steve Barrs

    Steve Barrs

    Joined:
    Feb 5, 2017
    Messages:
    7
    Likes Received:
    0
    TomTom Model(s):
    4N00.004.2
    Hi, thank you for your quick response unfortunately I don't have a box but on the devise it has this info if this helps?

    tomtom ONE (4N00.004.2)
    Bluetooth
    FCC ID : SALONE-ED
    IC : 5767A-ONEED
    N14644
    C_NO : E21516G07913

    Does that help?
     
    Steve Barrs, Feb 5, 2017
    #3
  4. Steve Barrs

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,445
    Likes Received:
    397
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 1535 LIVE; Via 1605; Go 50; Go 520
  5. Steve Barrs

    Steve Barrs

    Joined:
    Feb 5, 2017
    Messages:
    7
    Likes Received:
    0
    TomTom Model(s):
    4N00.004.2
    Steve Barrs, Feb 5, 2017
    #5
  6. Steve Barrs

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,445
    Likes Received:
    397
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 1535 LIVE; Via 1605; Go 50; Go 520
    You may not be able to. TomTom announced the End of Life for many models similar to yours. If you do want to try to update, connect to Home and select the Purchase maps icon.

    The device you bought is certainly not new, it's about 10 years old. I hope you didn't pay much for it.

    Anyway, get Home at tomtom.com/getstarted.
     
    dhn, Feb 5, 2017
    #6
    Steve Barrs likes this.
  7. Steve Barrs

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,137
    Likes Received:
    146
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Yeah, a serial # starting with E would be associated with a 2006 unit having no internal memory -- all executable and data files on the card. All units with that memory model appear to be on the 'end of life' list. Although the unit came with a 1GB card, it was possible to install a 2GB card, but I don't think TomTom is looking at it that way.

    To the OP: Can you identify which map(s) is(are) currently loaded on the unit? At least we can give you an idea of how dated they are - or aren't.
     
    canderson, Feb 6, 2017
    #7
  8. Steve Barrs

    Steve Barrs

    Joined:
    Feb 5, 2017
    Messages:
    7
    Likes Received:
    0
    TomTom Model(s):
    4N00.004.2
    £25 off ebay, too much?
    Personally I'm okay as my vehicle has one built in but was a present for my 83 old father who's always wanted but doesn't drive far anyway. :)
    I'll keep you updated
     
    Steve Barrs, Feb 7, 2017
    #8
  9. Steve Barrs

    Steve Barrs

    Joined:
    Feb 5, 2017
    Messages:
    7
    Likes Received:
    0
    TomTom Model(s):
    4N00.004.2
    Hi all, yep as feared I can't update my TomTom as it's too old.
    I've registered and read the manual but nothing happens when I tap the screen. Is that because I'm sitting in my living room and I have to stand outside for 5 mins?
    I've connected my TomTom to my computer and it's charging. It switches on but nothing happens when I tap the screen.

    Any advice?
     
    Steve Barrs, Feb 7, 2017
    #9
  10. Steve Barrs

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    2,861
    Likes Received:
    61
    Location:
    Pickering, ON
    TomTom Model(s):
    930
    Wait until it has been charged for at least 4 hours.
    Then power it on and carefully push a paper clip into the Reset hole underneath.
    You then should see the TomTom logo on the screen and hear the drum roll.
    It that made it work it may take another minute to reboot itself.
     
    Arno, Feb 7, 2017
    #10
  11. Steve Barrs

    Steve Barrs

    Joined:
    Feb 5, 2017
    Messages:
    7
    Likes Received:
    0
    TomTom Model(s):
    4N00.004.2
    Hi all, all working now except the sound. No drum roll at the start or voice.
    I've checked all the settings and spoken to TomTom customer services and there's nothing they can do or tell me as the device is from 2006.
    Does anybody out there have any suggestions?

    Steve
     
    Steve Barrs, Feb 16, 2017
    #11
  12. Steve Barrs

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,137
    Likes Received:
    146
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Since there's no drum sound when rebooting, it sounds like the speaker is shot or disconnected (or perhaps just not reconnected after a battery replacement). Either way, it would require opening the device and doing some work to find out.
     
    canderson, Feb 16, 2017
    #12
  13. Steve Barrs

    Steve Barrs

    Joined:
    Feb 5, 2017
    Messages:
    7
    Likes Received:
    0
    TomTom Model(s):
    4N00.004.2
    Hi, I've taken it apart and the speaker is still connected and I've watched a youtube video showing how to remove the speaker and it looks really easy (famous last words)
    Does anybody know the best place for spare parts?
     
    Steve Barrs, Feb 18, 2017
    #13
  14. Steve Barrs

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,445
    Likes Received:
    397
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 1535 LIVE; Via 1605; Go 50; Go 520
    eBay might be a decent source.
     
    dhn, Feb 18, 2017
    #14
  15. Steve Barrs

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,137
    Likes Received:
    146
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    If you are a bit handy...
    DISCONNECT the speaker.
    Take a tiny bit of wire, and carefully apply the juice from any 1-1/2 volt battery briefly on/off the terminals for the speaker. If the speaker is working, you'll hear it.
     
    canderson, Feb 19, 2017
    #15
    1. Advertisements

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads
  1. dr.vvb

    MAPS MAPS and more MAPS!!!

    dr.vvb, Sep 24, 2006, in forum: Maps and Routing
    Replies:
    6
    Views:
    4,440
    Buzzfuzz
    Sep 30, 2006
  2. rosskoss

    Looking to buy TomTom One - Need Advice (Teleatlas maps)

    rosskoss, Mar 16, 2007, in forum: Which TomTom Should I Buy?
    Replies:
    7
    Views:
    1,557
  3. ky70

    Trip from IL to MN...any advice?

    ky70, Mar 20, 2007, in forum: General TomTom Discussion
    Replies:
    1
    Views:
    555
    battom
    Mar 21, 2007
  4. andrewtune

    New TomTom One - advice sought

    andrewtune, Jun 6, 2007, in forum: General TomTom Discussion
    Replies:
    3
    Views:
    1,058
    46jimbo
    Jun 6, 2007
  5. ggcc

    Need your advice for new TomTom.

    ggcc, Oct 31, 2007, in forum: General TomTom Discussion
    Replies:
    8
    Views:
    972
    Pedro2NR
    Nov 2, 2007
  6. oldseagull

    MacBook Pro user needs advice

    oldseagull, Nov 27, 2007, in forum: General TomTom Discussion
    Replies:
    4
    Views:
    951
    oldseagull
    Nov 27, 2007
  7. JPA

    Advice: how does TomTom One compare?

    JPA, Dec 1, 2007, in forum: General TomTom Discussion
    Replies:
    1
    Views:
    931
    itguy05
    Dec 2, 2007
  8. poyzy
    Replies:
    6
    Views:
    507
    poyzy
    Jan 11, 2017
Loading...