Map version seems to be incorrect

May 30, 2016
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
TomTom One New Edition

Apologies if this question is a daft one, I'm new. Today in Liverpool my TomTom got me lost and that's because it's a bit old with map version v652.1185 or that's what it says on the screen and yes it is very old <g>

When I got home I purchased and downloaded what I think is the latest version of 'United Kingdom & Republic of Ireland v9.70' The installation process went fine.

However, when I check my map version it still says the version is v652.1185 and not the new one. Apart from going and trying to get lost in Liverpool again how can I tell if I have the new map version?

Thanks for the reply but I don't see any guidance on this at that link. Anyway in case if it helps anyone else I solved to problem. I went to 'Manage my device' and looked at 'Maps'. The update had installed the new map (v9.7) but hadn't removed the old one. I removed the earlier map from the device by uploading it to my PC. After I did this the device correctly reported that it was using version v9.7.
I hope you used Windows Explorer for the move.
If not, open Explorer, connect your device and make a complete back up of it to your computer (it will show as a separate drive letter).
Do not trust HOME to do everything right.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Staff online

Members online

Latest resources

Forum statistics

Latest member

Latest Threads