I've had my GO 720 a couple of weeks and thought everything was fine. With App Ver 7.221 and N_A 710, the voice recognition was working, the text-to-speech was working. I'd spent many hours correcting local POIs.
In the unit the app version was 7.221, but on virtual TT the version showed as 7.220. (I figured I actually had ver 7.221, since the voice recognition worked.)
The map version on the TomTom was 1239.8 MB, and the version on the computer was 1723.1 MB, which I figured was more detailed. So I tried to copy the larger map to the TomTom, after removing the map from the unit. The larger map wouldn't copy - lack of space - I needed 330MB additional space (and there was less than 100 MB on it.)
So I copied the smaller map (1239.8 MB) back onto the TomTom, and it was version 705. Then nothing worked! The map display was gibberish and filled with red and yellow lines; the text was gibberish - no language I recognized.
"Update My GO" told me there was a newer version of the application, so I downloaded it; it was version 7.220.
I tried "restore" several times; I tried the reset button several times. I've tried several times to copy version 7.221 from my computer to the TomTom, and I've tried several times to copy map ver N_A 710.
Nothing has worked, yet. I don't know what else to try.
ANY help will be GREATLY appreciated. (Please don't make me have to contact TomTom Customer Support - you guys know more about this than they do... plus they have simply not responded to my last two emails.)
In the unit the app version was 7.221, but on virtual TT the version showed as 7.220. (I figured I actually had ver 7.221, since the voice recognition worked.)
The map version on the TomTom was 1239.8 MB, and the version on the computer was 1723.1 MB, which I figured was more detailed. So I tried to copy the larger map to the TomTom, after removing the map from the unit. The larger map wouldn't copy - lack of space - I needed 330MB additional space (and there was less than 100 MB on it.)
So I copied the smaller map (1239.8 MB) back onto the TomTom, and it was version 705. Then nothing worked! The map display was gibberish and filled with red and yellow lines; the text was gibberish - no language I recognized.
"Update My GO" told me there was a newer version of the application, so I downloaded it; it was version 7.220.
I tried "restore" several times; I tried the reset button several times. I've tried several times to copy version 7.221 from my computer to the TomTom, and I've tried several times to copy map ver N_A 710.
Nothing has worked, yet. I don't know what else to try.
ANY help will be GREATLY appreciated. (Please don't make me have to contact TomTom Customer Support - you guys know more about this than they do... plus they have simply not responded to my last two emails.)