Home cannot connect to TomTom Server

[AStew98946]

I've noticed over the past few weeks that TomTom Home 1.6 will not login anymore. Has anyone else experienced that?

 

[Andy_P]

I've not used Home v1 for years.... any reason why you still wnt to use it?
(I realise it's still needed for certain models and software-only versions)

I've still got it on my PC though - I rejected all efforts by Home 2 to delete it!

So I just ran it, and sure enough, I couldn't log in with an existing account name either. But I *was* able to create a new account.

So I think you either need to contact TT Customer Support and see what they say (probably just to install Home 2 !) or maybe you could create a new user name and move your device onto that new account? (careful though, if you have any map subscriptions on the old account)

 

[AStew98946]

I've not used Home v1 for years.... any reason why you still wnt to use it?
(I realise it's still needed for certain models and software-only versions)

I've still got it on my PC though - I rejected all efforts by Home 2 to delete it!

So I just ran it, and sure enough, I couldn't log in with an existing account name either. But I *was* able to create a new account.

So I think you either need to contact TT Customer Support and see what they say (probably just to install Home 2 !) or maybe you could create a new user name and move your device onto that new account? (careful though, if you have any map subscriptions on the old account)

Yes I still use it because TomTom Home v2 is not compatible with my version of TomTom (Navigator 6 for Palm OS).

A few days later, for no real reason, it just started working. Not sure what changed.

 

[Andy_P]

Wow! Time warp!
9 months have passed... but still good to hear a reply!