Cannot install TomTom home


Joined
Dec 5, 2009
Messages
3
I bought a new tomtom one 125 se 2 days back. This didnt come with a cd. So downloaded the latest tomtom home (2.7.3.1894) from tomtom website. But i couldnt install.

When i tried to install (by double clicking), it does nothing. Doesnt give me any errors.

I am using windows xp sp3. Can someone tell me what could be wrong? I am clueless

Thanks
L
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,170
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Check this.....

Start-->Run-->services.msc and in the window that pops up, scroll down to tomtomhomeservice.

Check that it is set to automatic and is running.

If no listing is shown, try uninstalling and reinstalling the Home application.
 
Joined
Nov 27, 2009
Messages
25
I had the same problem with TomTom Home not installing or doing anything when clicking on the installer.

Under the Windows Event Viewer-->System. I saw errors mentioning: SideBySide. Dependent Assembly Microsoft.VC80.CRT problem with it not being installed on my system.

I searched google and installed the Microsoft Visual C++ 2005 Redistributable Package. The TomTom Home installer then ran just fine.

So you may want to see if you have Microsoft Visual C++ 2005 Redistributable Package installed or not under Add/Remove programs.

You can get Microsoft Visual C++ 2005 Redistributable Package from here if you need it:

Download details: Visual C++ 2005 Redistributable Package (x86)

Hope that helps you.
 

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,170
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Thank you for the feedback. Much appreciated.
 
Joined
Dec 5, 2009
Messages
3
Finally figured the pb. I installed Adobe reader and then I was able to install tomtom home.

Looks like some dependent dll was not included in the msi

Lakshmanan
 
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Joined
Jun 1, 2012
Messages
1
Location
canada
TomTom Model(s)
xl 330
thank you!

I installed the package and voila....tomtom home run inmediatly! Thank you very much:blabla::blabla::blabla:



I had the same problem with TomTom Home not installing or doing anything when clicking on the installer.

Under the Windows Event Viewer-->System. I saw errors mentioning: SideBySide. Dependent Assembly Microsoft.VC80.CRT problem with it not being installed on my system.

I searched google and installed the Microsoft Visual C++ 2005 Redistributable Package. The TomTom Home installer then ran just fine.

So you may want to see if you have Microsoft Visual C++ 2005 Redistributable Package installed or not under Add/Remove programs.

You can get Microsoft Visual C++ 2005 Redistributable Package from here if you need it:

Download details: Visual C++ 2005 Redistributable Package (x86)

Hope that helps you.
 
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