Herro Guys


Joined
Dec 25, 2010
Messages
7
How long (appox) does it take to update/install a new map pack on the tomtom? Mine has been going quite a long time, it does not seem like it should take this long. I know it is a fairly large file but come on. How long for you?
 
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Joined
Feb 11, 2011
Messages
4,683
Location
London, UK.
TomTom Model(s)
Go520,720,XL Live, Start60,Go940,950,1000,1005,New500,New5000
What map? Single country or region (like UK and Ireland) or whole continent (like Europe or the US and Canada)?

Also there are loads of other factors involved....

Your connection / Broadband speed? Wired or Wireless? Time of day? (TT's servers get very overloaded at times)

And finally, is this using the "Home" utility for older TomTom models, or the new "MyTomTom" program used by the Go1000/2000 and "Via" models.

For a download from "Home" of a single country, I would suggest roughly 15-30 minutes, and for the whole of Europe 1-3 hours (America is smaller) as ball-park figures,,,, but I've seen and heard of download times of 5-8 hours before now for the complete Western and Central Europe maps.
 
Joined
Dec 25, 2010
Messages
7
USA, Canada, & Mexico

the download is not really the problem. it is the install part that is taking forever.
 
Joined
Feb 11, 2011
Messages
4,683
Location
London, UK.
TomTom Model(s)
Go520,720,XL Live, Start60,Go940,950,1000,1005,New500,New5000
TT Home or MyTT?

I've had some recent download/installs on MyTT, which have taken forever (overnight), and I gave some figures for Home above.

What messages (if any) are you seeing?
 
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mvl

Moderator
Joined
Dec 19, 2008
Messages
5,455
Location
Boston, MA, USA
TomTom Model(s)
GO 2535 LIVE, GO 1535 LIVE, GO 740 LIVE, Go 930
Map's download from Tomtom's servers to your computer first. That part takes 20 minutes to 10 hours, depending on congestion on Tomtom's servers. The Usa/Canada/Mexico map is 2GB.

The second step is the transfer from your computer to your Tomtom. That should take 20 minutes to an hour, depending on your Tomtom model and it's USB speed. There were software bugs on older app versions that increased this time to 5 hours, but they've been fixed now. Make sure you do "Update my XL" and download the latest app before doing the map update.
 

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