Help Tom Tom Start - Doesn't start

Discussion in 'General TomTom Discussion' started by MIDGE, Dec 26, 2011.

  1. MIDGE

    MIDGE

    Joined:
    Dec 26, 2011
    Messages:
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    TomTom Model(s):
    1EX00
    My tom tom suddenly stopped working and wont advance from start screen.Have connected it to P.C. via tom tom home and downloaded version 2.8
    Do I need an activation code as it seems to complete the download cycle but will not let me past the start screen.
     
    MIDGE, Dec 26, 2011
    #1
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  2. MIDGE

    dhn Moderator

    Joined:
    Oct 1, 2007
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    What model do you have? (The one listed under your name doesn't exist). Put the first 2 letters of the serial number (found on the bottom) in the location in this link to find out:
    http://us.support.tomtom.com/app/answers/detail/a_id/9521/c/2355

    Have you tried esetting the unit by holding the power button 10 seconds or so till you hear the drum sounds (unless your model has a dedicated reset hole).

    Anyway, report back your findings from the link.
     
    dhn, Dec 26, 2011
    #2
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