Hi, I've had a string of problems since purchase some 3 odd years ago (i.e. out of warranty).
It started with having problems booting up (no response after pressing the on button) but it seemed to fix itself so I didn't bring it back in store for warranty check. Time has gone by and recently for some reason the touch screen sensors seem to have misaligned. For example, i would need to touch the top right of the screen in order to press a button that is appearing on the bottom right. I was hoping to fix it so I backed up what I had and then tried a reset (for some reason I had no backup.. maybe because I updated TomTom Home program? not sure). After pressing the reset button, the GPS just won't even start now (no sound, no light, nothing on the screen when button pressed) just like the problem I had when new-ish. The GPS is plugged into its dock connected to the computer and the green light is on when docked so I don't think battery is a problem at the moment.
Would appreciate any ideas!
It started with having problems booting up (no response after pressing the on button) but it seemed to fix itself so I didn't bring it back in store for warranty check. Time has gone by and recently for some reason the touch screen sensors seem to have misaligned. For example, i would need to touch the top right of the screen in order to press a button that is appearing on the bottom right. I was hoping to fix it so I backed up what I had and then tried a reset (for some reason I had no backup.. maybe because I updated TomTom Home program? not sure). After pressing the reset button, the GPS just won't even start now (no sound, no light, nothing on the screen when button pressed) just like the problem I had when new-ish. The GPS is plugged into its dock connected to the computer and the green light is on when docked so I don't think battery is a problem at the moment.
Would appreciate any ideas!