Go 51 not recognised by PC following update

Discussion in 'TomTom Home and MyTomTom Software' started by Ian_B, Apr 26, 2017.

  1. Ian_B

    Ian_B

    Joined:
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    Location:
    Blackpool, Lancs, UK
    TomTom Model(s):
    TomTom Go920
    Plugged my Go 51 into my PC today and was notified there were 4 updates - one OS and 3 maps/community updates. The OS update was applied and after that nothing else worked. I see that other models have had similar issues that required authorising Beta software - but this didn't work for me.
    The Go51 says its connected to the PC. The PC makes the USB device connect/disconnect sounds, but My Drive Connect doesn't report the device, nor is it visible in Device Manager.
    Any suggestions?
     
    Ian_B, Apr 26, 2017
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  2. Ian_B

    dhn Moderator

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    TomTom Model(s):
    720; 1535 LIVE; Via 1605; Go 50; Go 520
    dhn, Apr 26, 2017
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  3. Ian_B

    Ian_B

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    Location:
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    TomTom Model(s):
    TomTom Go920
    Ah! Found it. It had been deactivated. I enabled it again and all is well!
    Thanks
    Ian Birchenough
     
    Ian_B, Apr 26, 2017
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