Error code 403

Discussion in 'Technical Support' started by Big Paul, Mar 31, 2019.

  1. Big Paul

    Big Paul

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    TomTom Model(s):
    tomtom one/tomtom 910/tomtom 950 live/tomtom 6100
    I am unable to update any of my Tomtom devices that use Tomtom home software today 31/03/19
    Is this error code 403 a server issue at Tomtom
     
    Big Paul, Mar 31, 2019
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  2. Big Paul

    canderson Moderator

    Joined:
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    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Seeing 403 errors on Home here today as well. However, if I hit OK to each of those, the options to update do appear on the screen.
    Hitting "Update and Install" causes the updates to download and install.
    So I guess the net of this is that if you "OK" each of the 403 errors to ignore them, all works as anticipated.
     
    canderson, Mar 31, 2019
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