PC4.... a few points for you....
Firstly, this topic is over three years old, so it's fairly unlikely you'll get a reply from the specific person you've asked.
Second, can you confirm which model you are trying to fix? (This topic started on the Go Classic and moved on to one of the TT ONE models.
All of these will have similar charging circuitry but the exact layout on the PCB is very different between models, so you need to be more specific about which one you're dealing with!
Next, you've headed your post with "R18 Zener". I'm assuming you've taken this component reference number from the PCB? Well anything prefixed with an "R" is likely to be a resistor, not a zener diode.
Finally if you search the various TomTom forums such as this one, PGPSW, YourTomTom (and there are several others) using the search terms "zener" OR "diode" then you'll find several pictures of the diode mounted on the PCB on various models.