Can't download Maps "payment failure"

[XL540 Owner]

I just bought a new XXL540s. I was told that uploading new maps are very easy and can be done with my new 540.......NOT.
I have called Tom TOm in the US and there telling me that its a server problem and pretty much saying that there is nothing they can do. My credit card company says that have no problem authorizing the payment.
But I keep getting a "payment Failure message" .
I'm going away to Europe and need help getting the western europe maps and a sucessfull download to my new 540.
HELPPPPPPPPPPPPPPP.

I also set up all the Tom TOm Home program on my computer and device is attached

 

[dhn]

Locking this thread. I responded to your other post.

Best not to repeat posts in multiple threads as potential responders don't know where to look.