Bluetooth Connection Problems


Joined
Sep 2, 2008
Messages
6
Location
Vancouver, BC, Canada
TomTom Model(s)
Go 600
Recently, my TomTom Go 600 has had problems maintaining a bluetooth connection with my IPhone. As a result, I am unable to log into MyDrive and Traffic for any length of time as the TomTom keeps connecting then dropping the connection with my IPhone.

I've tried resetting the network settings on my phone and doing a factory reset on my TomTom, but the problem continues. The application version on my TomTom is 17.200.0011.311 and the OS version on my phone is 11.0.3.

I understand that this is not an uncommon problem. Anyone have and ideas on how to fix it?
 
Ad

Advertisements

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,299
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Curious -- are you using Bluetooth on your phone for any other purposes besides the MyDrive connection?
 
Ad

Advertisements

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,156
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Others are complaining about OS 11 and connectivity problems with their devices. See what support can suggest:

877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top