Bluetooth Connection Problems

[Radamanthus]

Recently, my TomTom Go 600 has had problems maintaining a bluetooth connection with my IPhone. As a result, I am unable to log into MyDrive and Traffic for any length of time as the TomTom keeps connecting then dropping the connection with my IPhone.

I've tried resetting the network settings on my phone and doing a factory reset on my TomTom, but the problem continues. The application version on my TomTom is 17.200.0011.311 and the OS version on my phone is 11.0.3.

I understand that this is not an uncommon problem. Anyone have and ideas on how to fix it?

 

[canderson]

Curious -- are you using Bluetooth on your phone for any other purposes besides the MyDrive connection?

 

[Radamanthus]

Just to connect to the hands free calling in my vehicle. I did notice that the problem seemed to appear after updating to OS 11 on my IPhone.

 

[dhn]

Others are complaining about OS 11 and connectivity problems with their devices. See what support can suggest:

877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST