Discussion in 'Technical Support' started by Tamik, Mar 30, 2018.
It produces such an error when loading. How to be?
Here's a support number:
0031 20 850 1004 (International number, support provided in English only)
Monday - Friday: from 11:00 to 18:30 Moscow time
и что мне с этим номером, пожалуйста, скажите мне
mod edit: Google translate gives the following:
Google translate English >> German
0031 20 850 1004 (internationale Nummer, Support wird nur auf Englisch angeboten)
Google translation German to Russian
0031 20 850 1004 (международный номер, поддержка предоставляется только на английском языке)
It has been since 1980's, and it's going to be using Word with copy and paste Cyrillic, but let me try this... я надеюсь, что смогу вам помочь
Это ошибка от TomTom Home? Что ты делал, когда это случилось?
in the car in the winter the battery was discharged, after which the navigator began to show this error
Hello, can you help me with this problem?
You have a problem that we have never seen before. I am worried that your Carminat cannnot read the флешку.
In another forum, you said "Купил флешку, скачал карту, сделал все как нужно и вставил в навигатор."
1) Did you have the SAME problem before you created this new флешку? (That word did not exist when I studied Russian!)
2) Where on the internet did you download the map?
Hello, I bought a car in 2014, there were no such problems before. The problem appeared in the winter when the battery was loaded and I tried to start the engine. I pressed the start button (start-stop), the navigator was started and the load bar was on, but at that moment the entire battery power was running on the engine and all electronics turned off (and so I tried to run 2-3 times). then I charged the battery and started the engine and saw the problem. (downloaded the map from the forums, because by its own fault it was formatting the original TomTom flash drive without making a backup navigator). Sorry, I'm writing through an interpreter because I do not know much English
No problem with English. We understand.
I think you now will have two problems.
The original problem sounds like some difficulty of the Carminat trying to read the card. I have not seen this problem before. It will be interesting to know if TomTom tech support has heard of it and has some solution.
The new problem will probably be that the map you downloaded "from the forums" will not match the serial number of your Carminat. Where, specifically, did you find this map?
forum drive2, mixas, 4pda. and can be a problem that at once with card I downloaded the firmware 8.842? can she came up? if so then where to find a clean firmware?
The last version of Carminat code that I knew about was 8.841, although I have seen references to 8.842.
Where did you download 8.842?
From the forums I mentioned above. I tried each, but this version copied from another navigator in each forum.
I'll post links later, because I'm not at home.
I downloaded everything from http://mihas.net/thema40241.htm&sid=6896ffa548dd662494d24f6769b92c59.
tell me, please, I downloaded the file you gave me, what should I do with it?
I'll just interject (not knowing Russian) that the site you provided a link to sure appears to be a warez or underground site providing hacked software/maps.
I'll leave it to canderson but we usually have no use for individuals seeking help from such sites.
I understand you, I just tried to restore my navigator and found this resource
I had a feeling that's where we were headed, dhn, which is why I asked earlier as well.
Not knowing the consequences of that build, there's not much we can do to help. The last real build I know about was the 8.841.
It still sounds like the device is failing when trying to read the SD card. It makes me wonder if there is some issue with the connection between device and card.
Hello! I tried your firmware, which you sent to me. The navigator starts up, shows the same error that I wrote at the beginning. But it does not reboot any more, it simply hangs and works until you remove the terminals from the battery.
Separate names with a comma.