910 Error message

Joined
Aug 31, 2009
Messages
16
I'm getting this error message when I try to download the QuickGPSFix ... can I fix it or don't I need it?

Also how can I check to see when the maps were uploaded last? I bought a used refurb ...


ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive2: Invalid archive: C:\Users\Sandra\Documents\TomTom\HOME\Download\complete\ephemeris\QuickGPSfix-4\Ephemeris.cab
@ .\framework\InstallToDeviceThread.cpp(990)

in .\framework\InstallToDeviceThread.cpp:990
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:84
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1032
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:81
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:77
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:69
this._errorFatal(error);

Time: Tue, 01 Sep 2009 18:44:53 GMT
 
Looks like a corrupt download of the file.

Use Explorer and delete anything in the ephem folder on your unit. Also go here:
C:\Documents and Settings\yourname\My Documents\TomTom\HOME\Downloads\complete\ephemeris

and delete anything in there. Try the update again.

As far as maps are concerned.......

Are you saying you got an updated map yesterday? If so, use Home to navigate to Items on my computer. Look for a Map item. Click on 'more info' to ensure it's the correct map.

If it isn't there, did you install a new map yesterday?

Have you made a complete Explorer, not home, backup of your unit's contents? If not, do so now.
 
Another Error Message 910

I did delete the file you told me to ... now I'm getting this error message?

Sandra Houtz

ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive2: Invalid archive: C:\Users\Sandra\Documents\TomTom\HOME\Download\complete\ephemeris\QuickGPSfix\Ephemeris.cab
@ .\framework\InstallToDeviceThread.cpp(990)

in .\framework\InstallToDeviceThread.cpp:990
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:84
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1032
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:81
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:77
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:69
this._errorFatal(error);

Time: Tue, 01 Sep 2009 21:21:20 GMT
 
Your latest error message showed a different mydocuments location on your computer.

Close HOME, delete everything in the following location on your computer, then reopen HOME.

C:\Users\Sandra\Documents\TomTom\HOME\Download\complete\ephemeris
 

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