Wrong language being displayed.

[Webster01]

Suddenly the TomTom website is displaying in French rather than my native tongue English. Can anyone help me to get it back to English

 

[canderson]

Be sure you are using this link (English, US) for access >> https://www.tomtom.com/en_us/
That should prevent a Quebec situation there <g>.

 

[Arno]

Webster01 is right.
Often when looking for something on TomTom's site a popup will say ~you are on a UK site would you like to switch to Canada, If agreed to in the affirmative the site will display the maple leaf and switch to French only.
There are other Canadian sites where one can simply change /fr_ca/ to /en_ca/.

 

[Webster01]

Webster01 is right.
Often when looking for something on TomTom's site a popup will say ~you are on a UK site would you like to switch to Canada, If agreed to in the affirmative the site will display the maple leaf and switch to French only.
There are other Canadian sites where one can simply change /fr_ca/ to /en_ca/.

Interesting...perhaps TomTom needs to address this issue. If one is attempting to make a purchase from the site
one has to switch to the Canadian version and being uni lingual English this would then become difficult. Thanks for your reply Arno.

 

[canderson]

If it switched automatically, it MAY have done so based upon your IP address at the time, rightly or wrongly.
Arno, do you know if there's any truth to that?

 

[Arno]

No idea.
The French instances only seem to happen when Googling for something TomTom related and opening a web page that asks if one wants a Canadian site instead.

Also had that several years ago when we were testing NAV2 legalese.

 

[Webster01]

FYI when I came to the web page it was displaying in English(UK) but if I wanted to purchase anything I would have to switch to the site for Canada. I then did switch and it came up French. If you are English speaking only its makes it hard to deal with TomTom if you must us the English(US) site I would like to see it fixed so you can choose a language preference for Canada.

 

[dhn]

Click the Canada flag on the screen showing French and at the bottom right is a link for English Canada. Click that to switch.

 

[Arno]

[FF 64.0.2] Where?

 

[canderson]

ALL the way at the bottom of the tomtom.com{whichever} screen.

 

[Arno]

First picture is all the way to the bottom.
Remember I started with TomTom through Google. It got to a UK page. When clicking on an item with a price it points out that it is a UK page and asks if I want to use a Canadian page. Clicking the Canadian I get French with the ONLY way out is changing the URL from fr to en.

Yes, 7 (!!!) screens down I can click to display other countries. Who in his right mind, ending up on a foreign language page, will keep on going down for 7 screens to see if it changes.
Well, once clicking on that change, US English is offered, but in FRENCH.

I have no problem with the language but this is about a poor web link which may send potential customers packing.