Wrong Current Location

Discussion in 'In-Dash Navigation' started by LisaB, Jan 27, 2015.

  1. LisaB

    LisaB

    Joined:
    Jan 27, 2015
    Messages:
    3
    TomTom Model(s):
    carminat tomtom for renault
    New to the forum, Wrong Current Location

    We have an integrated Carminat system in a Renault Kangoo (van). Since mid December it has been showing an incorrect current location. We are in SW Devon but the system shows us in Wales. I have updated the sd card, done a quickfix but it still does not work. I have done "the delete the ephem file" on the sd card and computer and then re-installed it with no luck. I re-set the unit to original factory setting re-installed the original card and NOTHING!

    I finally replaced the sd card with one from another Renault van (which i tested and works fine in its original system) and the problem persists.

    I have yet to install the Kangoo sd card in the other van for fear it will mess up the system.

    Tomtom rep says to contact dealer.. :(

    Is there a way to reset the car device?


    Any ideas?

    Thanks!
     
    Last edited: Jan 27, 2015
    LisaB, Jan 27, 2015
    #1
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