I am using a VIA 620 with the supplied USB cord attached directly to my OSX 10.12.6. In the past I have connected it via Tom Tom My Drive Connect and have installed updates. Now, for the longest time, it will not connect although it tells me I have five updates waiting for me. I have removed and reinstalled My Drive Connect to no avail. i have checked the device in my system preference Network control. It shows there with the desired orange button, meaning it is properly connected and functioning. Nonetheless I have removed it, reconnected it and renewed the DHCP lease, again to no avail. I have searched the official site and followed all the suggestions I can find. It shows "connecting" when plugged in but, after timing out, it says the server is busy, try later, or "not responding".\n\nAny help or suggestions would be appreciated.