Tom Tom Via 620

Discussion in 'General TomTom Discussion' started by ausisteve, May 9, 2018.

  1. ausisteve

    ausisteve

    Joined:
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    TomTom Model(s):
    via620
    Hi all ,I have been using my device sparingly and in that time it has operated correctly.
    Lately during its operations the screen returns to the start menu whilst it still gives the correct voice directions.
    A couple of touches on directions thrown up on the screen reinstates the map.
    Within less than a minute the screen will again drop out as stated.
    Can any one suggest a remedy, or is it a common problem?
    Hope some one can help.
    Cheers
    Steve
     
    ausisteve, May 9, 2018
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  2. ausisteve

    dhn Moderator

    Joined:
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    Support:
    [​IMG] Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
     
    dhn, May 9, 2018
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