Via 125 support for updates of map

Discussion in 'Maps and Routing' started by no2hps, Dec 10, 2018.

  1. no2hps

    no2hps

    Joined:
    Dec 10, 2018
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    TomTom Model(s):
    Via 125
    I am trying to update maps to my Via 125 and it keeps sending me to a payment for maps. My son bought me this some years ago and it was with a lifetime maps updates. When I plug the system to my car it says I need to update my maps. How can I get my updates now.
     
    no2hps, Dec 10, 2018
    #1
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  2. no2hps

    dhn Moderator

    Joined:
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Call support to straighten out your subscription. Best not to respond with a model when prompted to ensure a live agent comes on line. But even supposed End of Life models with lifetime maps WILL continue to receive them:

    [​IMG] United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
     
    dhn, Dec 10, 2018
    #2
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  3. no2hps

    no2hps

    Joined:
    Dec 10, 2018
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    TomTom Model(s):
    Via 125
    Thank you for a quick reply.
     
    no2hps, Dec 12, 2018
    #3
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