Urban Rider loses GPS signal


Joined
Apr 27, 2012
Messages
2
Location
Denmark
TomTom Model(s)
Urban Rider
My Urban Rider is mounted in a Active Dock with power supply. After riding in about 15 minutes the GPS signal momentary starts falling out for 5-10 seconds - getting the signal again and then loses the signal momentary again - Very annoying :mad: I've tried turning off the power supply and then it seems to be better ??? Someone who got an idea how to fix the problem. My Urban Rider is brand new and already changed once because of the mentioned problem!
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,333
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Does this problem only occur in specific locations along a route you take regularly? If so, you could be having issues with GPS interference by GPS jammers. If you get out away from your normal route, especially away from any local truck traffic, does the problem continue?

Apart from the loss of satellite lock, does your unit exhibit any other strange behaviour when this occurs?
 
Joined
Apr 27, 2012
Messages
2
Location
Denmark
TomTom Model(s)
Urban Rider
My Urban Rider is mounted in a Active Dock with power supply. After riding in about 15 minutes the GPS signal momentary starts falling out for 5-10 seconds - getting the signal again and then loses the signal momentary again - Very annoying :mad: I've tried turning off the power supply and then it seems to be better ??? Someone who got an idea how to fix the problem. My Urban Rider is brand new and already changed once because of the mentioned problem!
No, the problem does not occur in any specific area. Do any other have the same problem or is it only me and/or my TomTom?
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,333
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
We don't seem to have a lot of Rider users here, so it may take a while before those that own one pop in for a look.
 

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