You sure about that? I have a GO940 with a completely shot battery, but it still gets LIVE Services when connected to external power.Hi. I have also discovered that it your battery has died--!! The Live Services will not work properly, even though the device is on a car mount.
I did not know this until recently. My wife and I were on a trip, and I noticed a warning sign come up on the screen. At first I thought it was a "water on the road ahead" warning as we were suppose to drive through some heavy rain on our way to our destination. A couple minutes later I notice it wasn't charging. I checked it out and it was burning hot. Turned the A/C vent on it (which we normally do), and in five minutes or so, we get an audible alert, the warning sign on the screen goes away, and it starts charging again. Very nice feature, as it prevents major damage to the unit from charging a hot battery.If you have a dead or weak battery, try two things:
2) Try to mount the GO1000 over an air conditioning vent. The devices have overheat protection that shuts off charging when hot, and without the charging there may not be enough power to keep the modem on
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