I am unable to connect my tomtom to my laptop.


Joined
Oct 30, 2010
Messages
2
Location
N. Ireland
TomTom Model(s)
XL IQv2
Hi,
I cannot get my laptop to reconise my new XL2 IQ when I am logged into "My tomtom" account. :confused:
I can access all the information in "my computer" but I am now thinking it is the antivirus software installed on the laptop which is Symantec Endpoint Protection.
The laptop belongs to my wifes work and we are using it as our pc is in the shop for repairs.
Anyone got any ideas???? :confused:

Thanks Roly
 
Ad

Advertisements

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,216
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
You could try to reset the unit and try connecting again. Hold the power button for about 15 seconds.
 
Ad

Advertisements

mvl

Moderator
Joined
Dec 19, 2008
Messages
5,458
Location
Boston, MA, USA
TomTom Model(s)
GO 2535 LIVE, GO 1535 LIVE, GO 740 LIVE, Go 930
You need to install the Tomtom HOME 2.0 software. The MyTomtom software is only for newer devices.

You can install from the link on the right here.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top