Trouble with new map version 710

Joined
Feb 29, 2008
Messages
11
Location
Mississauga ontario
TomTom Model(s)
GO 720
I have just purchased the 720 and am trying to download the newer map version with the 30 day map guarantee. The only map available to me is a Guam map. The map version on my unit is 705. Home version is the latest 2.22
Any help would be appreciated.
 
I have TT one third generation and I was unable to update from 7.10 to 7.15 thru home. They still have some bugs to work out. I called TomTom and a friendly tech walked me thru purchase verification then uploaded newest maps on my account on website and then I was able to download. Quick and painless I had maps downloaded and installed within 2 hrs after calling. 866.486.6866 number for America and Canada. Hope this helps.
 
Called TT tech support & they had me fax coupon & PoP to them with a Ref.#. On receipt they will attach the new map to my acct. at which time I have to call them back for further instructions.
They said the new map is not yet available on-line so the automatic upgrade does not work and they don't want to put the 710 map back up as it is now obsolete.
Will let you know what happens.
 
You should be able to download your updates as you would normally and you should see the map update there.
 
I am still not able to download any updates other than Guam. Will have to wait until tomorrow to call tech support and have them load the map into my account.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Members online

No members online now.

Latest resources

Forum statistics

Threads
30,248
Messages
208,101
Members
70,055
Latest member
Kotku

Latest Threads

Back
Top