- Joined
- Aug 23, 2009
- Messages
- 4
I have a TomTom XL 340 S, which I got under 5 days ago. I used a laptop (Windows Vista) and hooked it up to the laptop via the included usb cable. I then downloaded and installed TomTom Home version 2.7.0.1785
I used the latest map guarantee, and there was a new map available, so I downloaded it, it finished downloading, but when it was copying the files to the device, it ran into several problems, it was unable to copy some file that started with a c (I forget the name of it) I tried holding down the power button while it was turning on till the screen turned green, that didn't help, I tried removing the map from the device, but it was unable to remove that c file I mentioned earlier, so I went to the device via explorer, and deleted the map myself, and restarted the device, then went to redownload the map with the map guarantee thing, and now it says my device doesn't have enough space, now when I turn on my device it says "No maps found!" and when I touch the screen it does nothing, it just stays on the "No maps found!" screen. Is there a way to completely reset everything in it? Is there some sort of program that'll just delete everything and put it back in? Because I can't do a factory reset, considering it's stuck on the no maps found screen... and I don't know what to do. All I was trying to do was update the map, it kept telling me I needed an activation code, but I never got one, I even checked my email. The device specs online says you don't need an activation code. Anyways when the device was working (it still is, it's just overly concerned that it has no map files in it) But when I had the latest map on the device, and it was disconnected from the computer it would say "Problem with map- You cannot use this map on this device: USA_Canada_and_Mexico_P-70"
So pretty much my problem is... I tried to update my device using the latest map guarantee, I would then disconnect the device from the laptop, and it would say "Problem with map- You cannot use this map on this device: USA_Canada_and_Mexico_P-70" Then I tried redownloading the same map, and ran into some file that couldn't be copied to the device that started with a c, now my device won't do anything but say "no maps found" now when I try to use the latest map guarantee I run into this problem...
http://i26.tinypic.com/30s81v7.jpg
So how do I fix my device, I though I deleted the map, and when I navigate to the map folder on the device, there's nothing in it, please help, thanks.
I used the latest map guarantee, and there was a new map available, so I downloaded it, it finished downloading, but when it was copying the files to the device, it ran into several problems, it was unable to copy some file that started with a c (I forget the name of it) I tried holding down the power button while it was turning on till the screen turned green, that didn't help, I tried removing the map from the device, but it was unable to remove that c file I mentioned earlier, so I went to the device via explorer, and deleted the map myself, and restarted the device, then went to redownload the map with the map guarantee thing, and now it says my device doesn't have enough space, now when I turn on my device it says "No maps found!" and when I touch the screen it does nothing, it just stays on the "No maps found!" screen. Is there a way to completely reset everything in it? Is there some sort of program that'll just delete everything and put it back in? Because I can't do a factory reset, considering it's stuck on the no maps found screen... and I don't know what to do. All I was trying to do was update the map, it kept telling me I needed an activation code, but I never got one, I even checked my email. The device specs online says you don't need an activation code. Anyways when the device was working (it still is, it's just overly concerned that it has no map files in it) But when I had the latest map on the device, and it was disconnected from the computer it would say "Problem with map- You cannot use this map on this device: USA_Canada_and_Mexico_P-70"
So pretty much my problem is... I tried to update my device using the latest map guarantee, I would then disconnect the device from the laptop, and it would say "Problem with map- You cannot use this map on this device: USA_Canada_and_Mexico_P-70" Then I tried redownloading the same map, and ran into some file that couldn't be copied to the device that started with a c, now my device won't do anything but say "no maps found" now when I try to use the latest map guarantee I run into this problem...
http://i26.tinypic.com/30s81v7.jpg
So how do I fix my device, I though I deleted the map, and when I navigate to the map folder on the device, there's nothing in it, please help, thanks.