TomTom support fustration

[khanman]

I sent an email to TomTom support. The TomTom website says I will get a reply in 2 business days.
I received my reply in 10 days!!!!!

Why does TomTom fool customers with it's message?

I then tried to phone TomTom support. I waited on the phone for 40 minutes!

It does not matter how good the product is if you cannot get support.
If I knew I would experience this kind of service, I would not buy a TomTom product!

At least TomTom should tell the truth by telling the truth on the web site.

 

[dhn]

Welcome to TTF.

Emails are, as a rule, a waste of time.

Every time I've called support, the wait time was much less than 40 minutes...............