TomTom not connectiing

[Bob Parkinson]

Hi

I have just had Windows 10 installed on my PC and now my TomTom VIA 135 is not connecting to "My Drive Connect". I have some updates waiting to be added to my device from "My Drive". Both my device and "My Drive" display the message "Connecting to your computer" but after several hours nothing has happened and the message still says the same. Can anyone suggest what to do?

Cheers

Bob

 

[dhn]

Call support for assistance:

United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

 

[Bob Parkinson]

Thanks. Have tried to contact support services but taking a decade to answer.

Regards

Bob