Tom Tom 820 live hard to start up


Joined
Dec 29, 2012
Messages
2
Location
Australia
TomTom Model(s)
820
My 820 Live Tom Tom is about six months old. It is no longer starting up when I turn on the ignition and trying to start up by pressing the on button is very slow. It takes about 20 seconds to start up manually. We have reset it and fully charged the battery. Any ideas?
:sad:
 
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Joined
Feb 11, 2011
Messages
4,683
Location
London, UK.
TomTom Model(s)
Go520,720,XL Live, Start60,Go940,950,1000,1005,New500,New5000
If the 830 is a new NAV3 model, does anyone thing the emergency recovery procedure (see "articles" section) would be a suitable suggestion here?
 

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,182
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
That might seem somewhat drastic. OTOH, if it were a Nav2 device, no question that re-installing the app would be a suggestion so you might be right.
 
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Joined
Dec 29, 2012
Messages
2
Location
Australia
TomTom Model(s)
820
I am not sure which number build it is? My husband has returned the Tom Tom to have them check it out. So I will keep you advised of the outcome. Thank you for your interest.
 

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