tom tom 520

[bd21bh]

could anyone help me,i have a 520 which is locked up on the destination page,i have tried the reset button which had no effect.at first it was not locked on any page but it changed screens on its own
cheers bd21bh

 

[dhn]

Connect to the computer. Make an Expllorer, not Home, backup. See here:
https://www.tomtomforums.com/t17864-how-backup-contents-your-unit-computer-how-restore.html

Then delete all the loose files in the root of the unit, NO folders or their contents.

Connect to Home and install the application offered. Disconnect properly from Home using the Device Disconnect icon.

Restart the unit. Any better?

 

[canderson]

Home may also offer to update the unit in successive steps, so unless you are up in the range of firmware 9.4XX on the first attempt, disconnect and reconnect properly and let Home continue updating your firmware until it reaches that level.