TomTom Go520: Damaged

Discussion in 'Technical Support' started by MLK, Dec 6, 2013.

  1. MLK

    MLK

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    TomTom Model(s):
    Go520
    Hello,

    Some weeks ago I turned on the device after a lot of time and the display had some disturbe, light blue color and a lot of vertical rows that moves continuatly. I thought that the problem was the lcd so I replaced it with a new one.. but nothing is changed. Someone could help me?

    thank you in advance[​IMG]
     
    MLK, Dec 6, 2013
    #1
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  2. MLK

    dhn Moderator

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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Was the device ever dropped? Are you sure the cables are firmly seated/connected in the unit. Battery fully charged?
     
    dhn, Dec 6, 2013
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  3. MLK

    MLK

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    TomTom Model(s):
    Go520
    mmm usually use it my father.. I think not.. is always in the car.
    The only cable is for lcd.. and it is ok.
    Not fully.. could be a problem?? Now I recharge anyway..
     
    MLK, Dec 6, 2013
    #3
  4. MLK

    canderson Moderator

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    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    Have you tried a hard reset of the unit using the little switch in the bottom of your 520? Carefully insert the end of a paperclip or similar, don't press too hard, for a couple of seconds.
     
    canderson, Dec 6, 2013
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  5. MLK

    MLK

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    TomTom Model(s):
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    Just done... nothing.. when I turn on hear the jingle but the display It's the same..
     
    MLK, Dec 6, 2013
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