Problem reinstalling map from computer - XL doesn't see folder

[LokiPogo]

I have a TT XL that came with a "USA & Canada" map. I recently purchased the UK & Ireland map from TT, and before installing it on the XL I used TT Home to move the USA & Canada map to my computer (an iMac) to make room on the device. I can see the USA & Canada files in Finder. I now want to put the USA & Canada map back on the device, so I removed the UK & Ireland map from the device. When I try to "Install Item from Computer" using TT Home, it only offers the UK & Ireland map - it doesn't seem to see the USA & Canada map on the computer. What can I do to get the USA & Canada map back on the device?

 

[dhn]

Did you select REMOVE or Copy to Computer for the USA & Canada map?

Can you find the USA & Canada map folder on the computer using Finder?

 

[LokiPogo]

Did you select REMOVE or Copy to Computer for the USA & Canada map?

Can you find the USA & Canada map folder on the computer using Finder?

I used "copy to computer" to move the map from the device, and yes, I can see the USA & Canada map using Finder.

 

[dhn]

Try a manual install. See info here:

https://www.tomtomforums.com/threads/how-to-install-a-downloaded-map-without-using-home.18197/

 

[LokiPogo]

Try a manual install. See info here:

https://www.tomtomforums.com/threads/how-to-install-a-downloaded-map-without-using-home.18197/

Thanks. I see that's written for Windows systems. Any differences for Mac?

 

[dhn]

Just use Finder instead of Explorer............

 

[LokiPogo]

That did the trick - I'm back in business! Thanks very much, dhn - I really appreciate your help!

 

[dhn]

You are welcome.