Map Subscription expired???


Joined
Mar 4, 2008
Messages
17
TomTom Model(s)
Go920
So, I fired up my VIA 1605 with MyDrive on my computer, and the home screen shows "Map Subscription expired"!!!!! This 1605 came with a 'Lifetime Updates"!
When I go to the More Information, it says that the Lifetime Maps are available...for as long as the product is supported". Does this mean that my 1605 is now orphaned and not supported!!!!!
 
Ad

Advertisements

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,267
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
No. If you have lifetime maps, they continue to be supported for that model.
 

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,571
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
The Via 1605 is still one of the best looking resistive screens ever made - but SOME were ALSO only a 2GB device.

@seve
If your serial number begins with WM, I would be concerned about future updates. However, odds are slim that yours falls into this category.
On the other hand, if it begins with WN, as did the vast majority sold into this market, you have a 4GB device and are exempt from the "EOL" issues with maps for now.
 
Joined
Mar 4, 2008
Messages
17
TomTom Model(s)
Go920
Well, 2 years later and my lifetime is still/again expired!!! What's going on???
 
Joined
Mar 4, 2008
Messages
17
TomTom Model(s)
Go920
Well, I sent my S/N in and got this message back from the discussion group:

The device does not show that it was embedded with lifetime maps. If you purchased the device with lifetime maps then please get in touch with our customer service. They might need some additional information before authorizing the activations.
 
Ad

Advertisements

Joined
Mar 4, 2008
Messages
17
TomTom Model(s)
Go920
I contacted Customer Support via chat, and after 10 minutes or so, he had me log out and log back in to MyDrive Connect... SUCCESS! I've got my updates going again :)
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top