Map lost!! Need to update map but space is needed on the unit!!

[Hanzemann]

Hi

I made a backup of my unit using TomTom home. Then I tried update the map but this seemed to fail. I then restarted the unit but now no map is available as the map seems to be lost. When I try to install the newly purchased update I need to clear space on the unit but I do not see how this is done. Please help!!

All the best

Hans

 

[dhn]

See if this helps:
http://us.support.tomtom.com/app/answers/detail/a_id/10076

 

[Hanzemann]

Thanks! I did try that, but my problem is that i cannot free the space on the unit (TomTom xxl) needed to instal the new map...
H

 

[Hanzemann]

any advice on how to free space on my unit??????

 

[dhn]

You should be offered a zoned map is a full map won't fit.

Maybe support can advise:

Danmark
35 25 65 14
Mandag-Fredag: 10:00 til 17:00

 

[Charles Blacklock]

Hello I have a a tomtom xxl and its says "no maps found" can anyone help

 

[dhn]

See here:
http://us.support.tomtom.com/app/answers/detail/a_id/10076

Support:
United States
877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
Saturday: 10:00 a.m. to 6:00 p.m EST