LIVE SERVICES PAID BUT NOT FOR GO NAVIGATOR

[Mac man]

Hi guys,

This has to be a terrible moment for Tomtom,
Problems to access to the site..

MyGO NAVIGATOR 2mc generation ,Aldo 5 min ago, in info:
Affirm:

Premium services Expired..

Autovelox Will e pire the 15 of may..!!!

And at the same time, i see on site: services active..

And i have received, via mail, the in voice of my payment.
I have tried to see what happens during use of the car, with Wi-Fi at home, everithing..

Why the navi doesn’t see the activation of live SERVICES.. paid yesterday?


I don’t receive answer via mail, zero.. nada.

Top many things wrong!

Please, give me ah and, i have paid.
Thanks

 

[Willy875]

Your new subscription will start from May 15th. Check your order account to see if the subscription has been successfully registered.

 

[Mac man]

Ok, i Will wait other 24 hours and see if I have: tutor and autovelox.
I Will be here to update the situation.
Thanks for your time

 

[Willy875]

If you own multiple GPS devices, it would be wise to check that the subscription has been assigned to the correct GPS model.

 

[Mac man]

The site says: state active
I Will see tomorrow, last day of the previous subscription