Live Services not Working on Go Live 1005

Hi,

I've had and used a 1005 Live for many years now.

Out of the blue Live services have stopped working - the screen shows nothing in settings. My services are still valid for a year.

I spoke to support who told me that the battery is the issue (well yes it was, it lasted 5 mins). So I bought a new battery and installed it, now the device lasts almost 2 hours.

I've tried a full software reload (which fails, it starts the restore, then resets and just comes back on)

Again spoke to support who merely said it's out of date and would I like to trade in?!

Any one else had this?

Thanks

 

I've already tried this, as stated, and it enters the restore process, but after 5 seconds aborts and just restarts back into normal operations.