lifetime traffic updates?

[weathergirl]

I have a TomTom XL350. Is it suppose to receive lifetime traffic updates? If so, do I need any other hardware? Also, I am running NavCore version 9.430.

 

[dhn]

If you have the combo rds-tmc antenna/car charger, then that should be all you need. Do you have such connector?

 

[weathergirl]

I do not have the combo rds-tmc antenna/car charger, it did not come packaged with my TomTom.

 

[dhn]

Then I'm afraid you did NOT get the lifetime traffic model. The only difference between the standard model and the lifetime traffic is the inclusion of the combo rds antenna/car charger for the lifetime traffic model.

 

[weathergirl]

Thanks for the info, dhn. I'll have to get another TomTom then, I'll need it for my job. I don't feel too bad about it though, the TomTom I have now is my husband's old one

 

[dhn]

Well, you need this connector:
http://www.tomtom.com/en_ca/products/accessories/chargers-connect-cables/usb-lt-traffic-receiver/

which is cheaper than a new device but you'd have to call CS at 866-686-6866 to see if they even sell it here. The Canadian TT site is weird.

 

[weathergirl]

Will it work with the XL350M? I thought it would work only with, for example, the XL350TM.

 

[dhn]

It's the combo charger that changes a 350 M into a 350TM. With the latest application (9.430) it should work.

Anyway, the challenge, even if you decide to go that route, is getting hold of one. That's why I provided the CS number but you HAVE to stress to whomever you talk to that you ARE in Canada.

 

[weathergirl]

Thanks very much for your help.