Known issues AmiGO Android

Nov 28, 2022
<img src="/styles/default/custom/flags/in.png" alt="India" /> India
TomTom Model(s)
GO Professional 6250, GO Expert, GO Discover, TomTom Rider, GO Navigation app, TomTom AmiGO
What car/head units support Android Auto?

Android Auto wireless connectivity
According to the Google Android Auto support page, Android Auto works using USB or 5GH wifi. Bluetooth is not supported.

No manual map zoom
Android Auto users can now use the zoom buttons to zoom in and zoom out of the map. For it to work, you will need to have installed the latest version of AmiGO as well as Android Auto version 6.7 and above.

For touch screen head units, you can pan and fling the map as well as double tap to zoom in. For multi-touch enabled devices, using pinch action to zoom in and zoom out the map is also supported. For non-touch devices—depending on the model—you can zoom in, zoom out and pan the map using the rotary controls.

Speed limit/speedometer has disappeared on the Android Auto screen
For the speedometer to reappear, don’t touch anything on the screen for 10 seconds (touchscreen users). If your device uses rotary controls, lose the focus on the action buttons (deselect everything on the screen) and the speedometer will show on the screen.

AmiGO not found on head unit
Make sure that the Android Auto app version is 6.1 or higher. The Android Auto app doesn't consistently recognise newly installed apps. It might help if you restart the phone after installing or updating AmiGO and reconnect to the head unit. Some users have seen the app get listed after waiting for 24 hours.

Blank map/blue screen all the time
Check if you have AdGuard, Blokada or any other adblocker installed. Go to the settings in the Ad blocking app and remove AmiGO. AmiGO does not advertise to you. However, some adblockers block essential services that we need to make the app work.

Blank map/blue screen when the App is started from head unit.
On RedMi or XiaoMi devices, check the following setting:
  • Make sure app auto start is allowed. e.g. XiaoMi - Open Security app > Permissions > Auto-start. Enable "Autostart" for AmiGO.
  • Check the "Show on Lock Screen" Permission is enabled. Apps > Permissions > Other Permissions > AmiGO > Show on Lock screen.
  • Enable Display popup screen when app is running in background


Voice settings
You can now adjust the AmiGO voice independently to the music volume when using Android Auto. On your Android Auto screen, go to Menu > Settings > Volume control. Click “Adjust volume level” to play a sample voice.


To enable/disable the voice warnings for speed cameras, hazards and speeding, in AmiGO go to Menu > Settings > Speed cameras/hazards/speeding > Audio warnings > Voice


I can’t see the whole route while driving
Touch the screen once to bring the controls back. For touch screens, you can pinch the map to zoom out.

I can’t zoom in when choosing a route
Unfortunately, this is a limitation from Google and isn’t possible right now. However, when driving without a planned route and after choosing your route, you are able to zoom in.

No switch for 2D-3D / stopping route / mute
Touch the screen once to bring up the menu on the top right of the screen.

How to avoid route types during route planning
On your Android Auto head unit, go to Menu > Settings > Route Avoid Options.

Overlay mode doesn’t work with AA
Unfortunately, this isn’t possible right now as it is a limitation from Google.

App does not work in Android Auto or on the Widget/Overlay mode
Xiaomi Devices
Ensure that your phone is not on Battery Saving Mode. If you are facing any issues with the working of the app, ensure that the app is not on Battery Saving mode.
  1. Long press Amigo App Icon
  2. Click App Info -> Scroll to Battery Saver
  3. Choose No Restriction Does this not solve the issue? Then click here.

App does not Autostart with Bluetooth
Xiaomi Devices
XiaoMi - Open Security app > Permissions > Auto-start. Enable "Autostart" for AmiGO.

I don’t hear any voice, just beeps
In AmiGO, go to Menu > Settings > Voice and ensure that you have set the right “Text-to-Speech” setting.
The voice often gives the wrong directions e.g. turn left when it should be turn right. The direction shown on the map is correct.
The voice often gives the wrong directions e.g. turn left when it should be turn right. The direction shown on the map is correct.
Can I please have the phone model, language, Android version and an example of a location?
Samsung Galaxy A23 5G
UK English
Android Version 13

Location OX10 9PY Sandy Lane, Cholsey.
The voice told me to turn left into the next road, West End, but the arrow and coloured route showed a right turn which is where I wanted to go.
Sorry, can you also share the AmiGO software version that I can share with the AmiGO team?

Version 9.198.0

Downloaded from the Google Play store and installed yesterday, 12th November

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Members online

Latest resources

Forum statistics

Latest member

Latest Threads