Is TOM TOM server down?

Discussion in 'General TomTom Discussion' started by rebengoa, Apr 21, 2009.

  1. rebengoa

    rebengoa

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    TomTom Model(s):
    go510
    I try to connect to Tom Tom server today and seems server is down.
     
    rebengoa, Apr 21, 2009
    #1
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  2. rebengoa

    dhn Moderator

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    The website is active. The servers themselves were acting up yesterday afternoon. Are you trying to download something?
     
    dhn, Apr 21, 2009
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  3. rebengoa

    rebengoa

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    TomTom Model(s):
    go510
    I receive this message from Tom Tom server:

    ERROR: 2152398878/#https://home.tomtom.com/redir/services: Error from server: HOME cannot connect to the TomTom server.
    HOME cannot connect to the TomTom server.
    Server function called: services
    Error code: 2152398878 (NS_ERROR_UNKNOWN_HOST)
    URL: https://home.tomtom.com/redir/services
    Severity: 1105
    Stack:
    0. chrome://tthome/content/logic/netutil.js:77
    return new ServerError(message, status, uri);
    1. chrome://tthome/content/logic/comm.js:385
    this.cancelException = NetUtil.exceptionForStatusCode(this.request.channel.status, this.url.spec);
    2. chrome://tthome/content/logic/comm.js:275
    this.request.onerror = function() { me._done(false); }

    Time: Tue, 21 Apr 2009 22:43:01 GMT

    This is the first time this happens to me. I have the latest version 2.6.
     
    rebengoa, Apr 21, 2009
    #3
  4. rebengoa

    dhn Moderator

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    Yeah, a common symptom when indeed the server is (again) screwed up.

    Try again later.
     
    dhn, Apr 22, 2009
    #4
  5. rebengoa

    rangav

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    Yes. The server is down. I just called the support to ask about the error when I connected my new Tomtom first time.
     
    rangav, Apr 22, 2010
    #5
  6. rebengoa

    mvl Moderator

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    The app update server is down. You can still get mapshare fixes. Perhaps a new app is being released for one of their devices. I'm sure things will be sorted out in the morning.
     
    mvl, Apr 22, 2010
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