Dear Customer Support and all,
I have Tomtom XXL 540M, which came with US, Canada and Mexico lifetime map update. When I got the GPS, I installed the Tomtom Home software on my notebook and I used this notebook as a means for my Tomtom software and map update.
A couple weeks ago, my notebook hard drive crashed, which I had to reinstall the operating system as well as all programs, including the Tomtom Home software.
So, my questions are as follows:
1. By having to reinstall the Tomtom Home software on my notebook, will I lose my lifetime map update service?
2. After I reinstalled the Tomtom Home software, I tried to use the Lifetime Map Update Promo Code, but was told that the code had been used. But was this expectable since I had used the code when I first got the GPS and installed the Tomtom Hoome software for the first time?
3. The map version on my Tomtom XXL 540M is 860.3121. What is the latest map version for US, Canada and Mexico?
4. How do I confirm that I still have the lifetime map update service?
Thank you very much for your help.
Regards,
fld.
I have Tomtom XXL 540M, which came with US, Canada and Mexico lifetime map update. When I got the GPS, I installed the Tomtom Home software on my notebook and I used this notebook as a means for my Tomtom software and map update.
A couple weeks ago, my notebook hard drive crashed, which I had to reinstall the operating system as well as all programs, including the Tomtom Home software.
So, my questions are as follows:
1. By having to reinstall the Tomtom Home software on my notebook, will I lose my lifetime map update service?
2. After I reinstalled the Tomtom Home software, I tried to use the Lifetime Map Update Promo Code, but was told that the code had been used. But was this expectable since I had used the code when I first got the GPS and installed the Tomtom Hoome software for the first time?
3. The map version on my Tomtom XXL 540M is 860.3121. What is the latest map version for US, Canada and Mexico?
4. How do I confirm that I still have the lifetime map update service?
Thank you very much for your help.
Regards,
fld.