Hardware incompatible

[cruiser5]

Bought a go premium x refurbed last July do not even a year old yet and Tom Tom sending me an email saying my tom Tom hardware is not compatible with the latest map surely not out of date already?

 

[Willy875]

Bought a go premium x refurbed last July do not even a year old yet and Tom Tom sending me an email saying my tom Tom hardware is not compatible with the latest map surely not out of date already?

In my opinion the email you received concerns an old GPS that you have.

I confirm that your GO Premium is not obsolete..

 

[cruiser5]

In my opinion the email you received concerns an old GPS that you have.

I confirm that your GO Premium is not obsolete..

Thank you the device says up to date is there anything I should be doing?

 

[Willy875]

Other than waiting for the next version of the map, you don't have to do anything for the moment.

 

[cruiser5]

Other than waiting for the next version of the map, you don't have to do anything for the moment.

Many thanks

 

[TonyGr]

Perhaps the last post in this thread is also relevant to you?

Why the useless mail from tomtom?

The next map update is (I think) next month. I am curios if everithing will work fine or TomTom really killed all this older PNA devices... 😚

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