Hello,
I've had a recent problem with my 720, out of the blue.
Having turned it on to expect working normally, I had an image of a flashing cross and hard drive symbol on the screen.
Following the TOMTOM help on website, I have tried a soft pin reset many times with no luck.
Next attempt ws a hard reboot via TOMTOM Home, but when I plug into the PC or Mac, the screen lights up to show it has been docked for a recharge, but the computer doesn not recognise it has the device connected.
I have tried all USB ports and going to my computer it shows 2 new 'removable disks' but neither lead anywhere and when clicked just ask for a disk to be inserted. There is no SD card needed for this unit and with the computer not recognising the device I'm at a bit of a loss.
Can anyone help!? Please??
Mark
I've had a recent problem with my 720, out of the blue.
Having turned it on to expect working normally, I had an image of a flashing cross and hard drive symbol on the screen.
Following the TOMTOM help on website, I have tried a soft pin reset many times with no luck.
Next attempt ws a hard reboot via TOMTOM Home, but when I plug into the PC or Mac, the screen lights up to show it has been docked for a recharge, but the computer doesn not recognise it has the device connected.
I have tried all USB ports and going to my computer it shows 2 new 'removable disks' but neither lead anywhere and when clicked just ask for a disk to be inserted. There is no SD card needed for this unit and with the computer not recognising the device I'm at a bit of a loss.
Can anyone help!? Please??
Mark