Corrupted SD smart media system


Joined
Dec 27, 2018
Messages
4
Country
<img src="/styles/default/custom/flags/ru.png" alt="Russian Federation" /> Russian Federation
TomTom Model(s)
smart media system
Hey!

I have smart fortwo recently I've tried to update my maps, and during the update, it corrupted official sd card. Could you please tell me, how can i redownload maps?
I still have 3 month warranty in my smart media connect it cannot see as connected SD card, which means it cannot trigger the updates, so the question is how can i trigger it? Maybe someone will help me to build config files using my s/n?
 
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dhn

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Joined
Oct 1, 2007
Messages
23,340
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
If you get no other assistance, there is this (international) number to call:

1f1f7-1f1fa.png
Russia
+31 20 850 1004 (International number, support provided in English only)
Monday - Friday: from 11:00 to 18:30 Moscow time
 
Joined
Dec 27, 2018
Messages
4
Country
<img src="/styles/default/custom/flags/ru.png" alt="Russian Federation" /> Russian Federation
TomTom Model(s)
smart media system
on the picture of smart connect you may see SD card is yellow which means not defined,even though its inside my laptop
 

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Joined
Dec 27, 2018
Messages
4
Country
<img src="/styles/default/custom/flags/ru.png" alt="Russian Federation" /> Russian Federation
TomTom Model(s)
smart media system
If you get no other assistance, there is this (international) number to call:

1f1f7-1f1fa.png
Russia
+31 20 850 1004 (International number, support provided in English only)
Monday - Friday: from 11:00 to 18:30 Moscow time





is there a way to re-download maps for my serial number and not pay for a new SD card? I've called today UK support, and they have told me that this is a hardware problem, not our problem, a second time when I called them they hangup .. .
 
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Joined
Dec 27, 2018
Messages
4
Country
<img src="/styles/default/custom/flags/ru.png" alt="Russian Federation" /> Russian Federation
TomTom Model(s)
smart media system
on the pictures you may see before update and after corrupted update its not even shows version of the map :(
 

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