CarPlay: App not starting...

[waffel]

Hello,
I started my 7 days test period and tried to run the App via CarPlay.
But nothing happend: black screen with white letters "App wird gestartet" (App loading?)
Closed the App, rebooted iPhone, "restated" the car - nothing...

iPhone 13 with latest iOS17 beta, but tried it with iPhone 13 with latest regular iOS
Mercedes Benz GLB late 2020, running CarPlay like a charm, except TomTom Go Nav.

Is there a solution?

Thanks and kind regards
Waffel

 

[JuergenAMS]

Is the app starting when the iPhone is not connected to CarPlay? And can you share the exact build of iOS 17 beta?

 

[waffel]

Hi Jürgen,
I'm not shure, but starting CarPlay without a connected iPhone is not possible!?
iOS 17 Beta 6 (21A5312c)

 

[JuergenAMS]

I meant if the app starts on the iPhone itself, without using CarPlay. I would need to know this to pass it on.

 

[waffel]

Yes, the app starts on iPhone 13 running iOS 17 Beta 6 (21A5312c) and works perfectly

Thanks for your support!

 

[waffel]

Hi Jürgen,
any news on that topic?

 

[Willy875]

If Carplay does not start automatically Have you checked these points: https://support.apple.com/en-gb/HT210892

 

[waffel]

Hi Willy875,
Carplay is running fine - except TT (see my first posting).
Maybe I have to describe it a bit more clearer:
Every time I start TT Go Nav on Carplay, TT Go comes up but only shows a black screen with white letters "App wird gestartet" (App loading?)

 

[Jazz@1108]

@waffel Did you try Apple Maps on Car Play? How it is working?

 

[cobaltseer]

Hi Willy875,
Carplay is running fine - except TT (see my first posting).
Maybe I have to describe it a bit more clearer:
Every time I start TT Go Nav on Carplay, TT Go comes up but only shows a black screen with white letters "App wird gestartet" (App loading?)

I sometimes get this, if the location I am in when I get into the car has poor signal. However after a few minutes it usually ( 90% of the time ) then works.

However, compared to other CarPlay apps, TT is slower to fully start.

 

[Willy875]

Hi Willy875,

Every time I start TT Go Nav on Carplay, TT Go comes up but only shows a black screen with white letters "App wird gestartet" (App loading?)

is it the same with applications like Waze or Google map?

 

[JuergenAMS]

But when the app is starting on the iPhone, it's not connected to CarPlay using BT or USB, right? Also, is there a message shown on the iPhone itself when trying to launch from CarPlay? It's possible that CarPlay doesn't fully reflect the message shown on the iPhone and in this case you're shown 'loading app' until you interact on the phone.

 

[waffel]

But when the app is starting on the iPhone, it's not connected to CarPlay using BT or USB, right?

Yes

this is the message on carplay:

and there is no message coming up on the iPhone

 

[waffel]

are there any other news?