Battery symbol does not show how much it is charged

[Patrick J]

My TomTom premium X shows a battery symbol at the top right which is white and has a lightning symbol through it. That means it is charging.
How can I see how full the battery is?
My older satnav showed an indicator as to how full the battery was but this model seems to show no indicator at all. been through the menu but found nothing.
Can it be set up to show the level of battery charged?

 

[Willy875]

To see your battery charge level in percentage Press the on/off button until you hear the sound of the tamtam and the device restarts and displays a screen with white writing on a black background.

 

[Kieron M]

Hi there @Patrick J -
As you have stated, by tapping the 3 dots Menu icon whilst connected to power, you can see it is charging, but when disconnected, will show an approximate level i.e half full 50%. As Willy875 has stated above, you are only able to view the percentage of the battery whilst in device boot sequence (to achieve this you would also need to tap the power button 3 times very quickly - 3 taps in 1 second - but there is nothing in the GO Premium settings to permanently display a battery percentage level.

 

[Patrick J]

Thank you @Willy875 and @Kieron M for thoes instructions. Found it but a bit of a long winded way to get it.

Certainly an area for improvement in the software. Knowing the battery level is key to moving around and operating and should be available for easy access, not just on a reboot.

Does anyone from TomTom watch these forums for things to improve?

 

[Willy875]

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Your GO has a maximum battery life of 1 hour, so your GO must remain plugged into a cigarette lighter socket at all times.

 

[Kieron M]

Thank you @Willy875 and @Kieron M for thoes instructions. Found it but a bit of a long winded way to get it.

Certainly an area for improvement in the software. Knowing the battery level is key to moving around and operating and should be available for easy access, not just on a reboot.

Does anyone from TomTom watch these forums for things to improve?

Hi @Patrick J -
TomTom unceremoniously closed down their official forum late last year, citing apparent lack of consumer use, but in reality, more likely to have been another cost cutting exercise as well as their stopping their telephone helpline during Covid times. (Now permanent).
Does TomTom watch this forum? Possibly, as it was noted that TT “spies” were apparently watching the freefall when they trashed their excellent forum.
I would say on balance of previous software updates and improvement, it is very unlikely to be offered on the GO Premium range, but I agree it’s a helpful addition - similar to our mobile phones display.

 

[canderson]

Hi there @Patrick J -
... As Willy875 has stated above, you are only able to view the percentage of the battery whilst in device boot sequence (to achieve this you would also need to tap the power button 3 times very quickly - 3 taps in 1 second ...

The 3 quick taps are ONLY for device recovery procedures! For battery level, one should stop at the black and white diag screen!