Trucker 6000 just says "battery Empty going to sleep", Not charging & Won't power up.

[BRANTY]

Hi Everyone,

I hope one of you kind people can help with my Problem and thank you in advance.

i have a tomtom Trucker 6000 & love it but it suddenly turned off while using one day. I presumed it was the charging cradle, then the USB cable after bypassing the cradle & it still didn't charge. I got home replace the USB cable, plugged it in to my computer (also a USB mains plug) & it just says "Battery empty going to sleep".
I've taken it apart to repair (was hoping for a loose connection or something simple) & am wondering..........
1.) If a completely knackered battery would stop it powering up while plugged in & on charge ?
Or
2.) USB port needs replacing (looks fine) ?
3.) Is the main P.C.B. knackered ?

Thank you for your time guys

Branty

 

[canderson]

Your computer only supplies 500mA of current, so a good start is to hook it up to a decent mains charger for a few hours to see if that brings your battery back to life. Use a different cable while you're doing that, or a charger that includes its own cable.
If that's not working, then the battery is indeed suspect. We haven't seen a Nav4 device have an internal charge circuit failure yet. That used to happen on certain of the older Nav2 devices where a diode would get taken out occasionally, but not on any recent vintage device.

 

[BRANTY]

Your computer only supplies 500mA of current, so a good start is to hook it up to a decent mains charger for a few hours to see if that brings your battery back to life. Use a different cable while you're doing that, or a charger that includes its own cable.
If that's not working, then the battery is indeed suspect. We haven't seen a Nav4 device have an internal charge circuit failure yet. That used to happen on certain of the older Nav2 devices where a diode would get taken out occasionally, but not on any recent vintage device.

Many Thanks Canderson very much appreciated

 

[marianb]

I have the same problem with a go6000
Did you resolve? If so what was the problem. I have replaced the battery but it has made no difference

 

[canderson]

@marianb
Are you sure your device is getting juice? Is this a problem only on the vehicle dock, or is it also a problem if it is first charged on a mains USB charger?

 

[gidea123]

I have the same problem with a go6000
Did you resolve? If so what was the problem. I have replaced the battery but it has made no difference

Did you resolve the problem…… mine is doing same with new battery fitted

 

[Bembo]

@gidea123
The device has a charge monitoring. So that the battery is not overcharged. It may be that there is something wrong.
The part will be behind the plug (nut piece).
mfg. Bembo

 

[S-i-g-g-i]

@gidea123 ;
The last reports are over two years old! Is your device that old? What is the same problem ? No charging at the doging station or no charging at a USB charger (not PC).