Trucker 6000 just says "battery Empty going to sleep", Not charging & Won't power up.


Joined
Jan 19, 2020
Messages
2
Location
Kilnhurst
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Trucker 6000, Go live 820, GO PROFESSIONAL 6200 and Go Basic
Hi Everyone,

I hope one of you kind people can help with my Problem and thank you in advance.

i have a tomtom Trucker 6000 & love it but it suddenly turned off while using one day. I presumed it was the charging cradle, then the USB cable after bypassing the cradle & it still didn't charge. I got home replace the USB cable, plugged it in to my computer (also a USB mains plug) & it just says "Battery empty going to sleep".
I've taken it apart to repair (was hoping for a loose connection or something simple) & am wondering..........
1.) If a completely knackered battery would stop it powering up while plugged in & on charge ?
Or
2.) USB port needs replacing (looks fine) ?
3.) Is the main P.C.B. knackered ?

Thank you for your time guys

Branty :)
 
Ad

Advertisements

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,603
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Your computer only supplies 500mA of current, so a good start is to hook it up to a decent mains charger for a few hours to see if that brings your battery back to life. Use a different cable while you're doing that, or a charger that includes its own cable.
If that's not working, then the battery is indeed suspect. We haven't seen a Nav4 device have an internal charge circuit failure yet. That used to happen on certain of the older Nav2 devices where a diode would get taken out occasionally, but not on any recent vintage device.
 
Joined
Jan 19, 2020
Messages
2
Location
Kilnhurst
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Trucker 6000, Go live 820, GO PROFESSIONAL 6200 and Go Basic
Your computer only supplies 500mA of current, so a good start is to hook it up to a decent mains charger for a few hours to see if that brings your battery back to life. Use a different cable while you're doing that, or a charger that includes its own cable.
If that's not working, then the battery is indeed suspect. We haven't seen a Nav4 device have an internal charge circuit failure yet. That used to happen on certain of the older Nav2 devices where a diode would get taken out occasionally, but not on any recent vintage device.
Many Thanks Canderson very much appreciated
 
Joined
Aug 23, 2020
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Go6000
I have the same problem with a go6000
Did you resolve? If so what was the problem. I have replaced the battery but it has made no difference
 
Ad

Advertisements

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,603
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
@marianb
Are you sure your device is getting juice? Is this a problem only on the vehicle dock, or is it also a problem if it is first charged on a mains USB charger?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top