An error has occurred

[Jordan]

I've been receiving this error when I click on most apps in TomTom Home. Any ideas on how to fix this?


ERROR: DesktopLib/DeviceItemScan/Error: Error during scanning for navigation items HomeBase/IO: Error reading file: H:\voices\data08.chk
@ .\portable\cfile.cpp(2013)
00000570.
@ .\framework\DeviceItemScannerThread.cpp(74)

in .\framework\DeviceItemScannerThread.cpp:74
Stack:
0. function errorAbortTask chrome://tthome/content/logic/ttTask.js:508
error(e);
1. chrome://tthome/content/logic/dllUtils.js:77
this._errorCallback(e);
2. chrome://tthome/content/logic/dllUtils.js:69
this._errorFatal(error);

 

[dhn]

Have you made an Explorer, not Home, backup of your unit's contents? If not, make one now.

Then format (not quickformat) your unit's internal storage, and restore the backup.

Next, uninstall and reinstall Home. See if that helps.