XXL 540S flashing "X" & broken screen

Joined
Oct 8, 2012
Messages
5
Location
New York
TomTom Model(s)
XXL 540TM WTE
My XXL 540S has a broken screen. It will still power up, but the screen flickers, and a flashing red circle with a white "X" inside comes up.

If I touch the screen, nothing happens. :(

Is my unit damaged beyond repair?

What does the flashing red circle with a white "X" inside mean?

How do I fix it?
 
Means the unit cannot find the application.

1. connect to the computer. Make an Explorer, not Home, backup. If not sure how, see here:
https://www.tomtomforums.com/t17864-how-backup-contents-your-unit-computer-how-restore.html

2. Use Explorer to delete all the loose files in the root of the unit, NO folders or their contents.

3. Connect to Home and install the application that should be offered when you choose 'update my unit'.

4. Disconnect properly from Home using the Device Disconnect icon on the bottom right of Home's screen.
 

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