Via 160 newbie

Joined
Jan 13, 2011
Messages
4
Hi all
got my 1st sat nav for Christmas, and really surprised that the TomTom launched the Via here in Australia without a User Manual, Maps, and other support.
Might need some help, but be careful with me I'm not very tech literate.
 
Welcome to TTF.

Unfortunately, the Via is one of a series of models (10x, 24x, 25x) for which the user cannot access the file system. All is done by the web based MyHome interface .... which is dodgy at the moment.

Bottom line: precious little support for issues on these models can be offered in user forums such as this.
 
Thanks dhn.

I'm new to gps and therefore new to TomTom. I'm absolutely amazed at the lack of support for their products. Let's hope they get their act into gear on the Via soon.

Their customer help line said it would be 4 weeks and I should start seeing maps for other countries (I got this because I'm planning a trip to Europe later in 2011).

Not a good start TomTom!!
 

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