Hi everyone i'm new. Usually I am very good at fixing my own problems and usually good at searching online for help but for this I can't seem to find the right answers for my problem.
I have a new TomTom XL and I hooked it up for the first time to update it with everything. Then I go to disconnect it (the right way) and when I unplugged it, it turns into a green screen. I hold down the power button for about 20 seconds and it shuts off. I turn it back on and it's just stuck at the opening screen. I plug it back in to my computer and this is the error message I get.
So apparently the ttgo.bif file is corrupted or cant be read. I tried to follow the directions on the TomTom site, to uninstall the firmware and re-install it but everytime I try to do anything on the TomTom Home, it just shuts down every time. Now I am able to go into my TomTom through my computer as a removable Storage and view all the files. Not sure if I can do anything through that.
Is there anyway that I can fix this? I would appreciate anyone's help. Thanks in advance.
I have a new TomTom XL and I hooked it up for the first time to update it with everything. Then I go to disconnect it (the right way) and when I unplugged it, it turns into a green screen. I hold down the power button for about 20 seconds and it shuts off. I turn it back on and it's just stuck at the opening screen. I plug it back in to my computer and this is the error message I get.
Code:
ERROR: HomeBase/IO: Error reading file: G:\ttgo.bif
@ .\portable\cfile.cpp(1938)
in .\portable\cfile.cpp:1938
Stack:
0. chrome://tthome/content/logic/errorListener.js:16
error(e);
1. chrome://tthome/content/logic/util.js:382
func();
Time: Fri, 11 Dec 2009 03:59:34 GMT
So apparently the ttgo.bif file is corrupted or cant be read. I tried to follow the directions on the TomTom site, to uninstall the firmware and re-install it but everytime I try to do anything on the TomTom Home, it just shuts down every time. Now I am able to go into my TomTom through my computer as a removable Storage and view all the files. Not sure if I can do anything through that.
Is there anyway that I can fix this? I would appreciate anyone's help. Thanks in advance.